![]() ![]() If your TV has more than one HDMI input, try changing to a different port and then check to see if your Roku pictures return. However unlikely, the HDMI input on your TV may no longer support your Roku device. #ROKU TV WON T PLAY SOUND UPGRADE#If that’s the case, you will need to remove/replace the splitter and/or upgrade your home cinema receiver to a newer model. You may find that the splitter or AV receiver is the cause of the issue as it may not be HDCP compliant. If you have a spare HDMI cable, try using another cable instead just in case the existing cable has developed a fault.Īlso, check your set up does not cause interference with the HDMI signals passing from the Roku device to the TV.įor example, if you are using an HDMI splitter or a home cinema system in between the Roku and TV, try connecting the Roku device directly instead. Whilst to date there’s been no definitive resolution to this problem released by Roku, here’s a number of remedies you can try to diagnose and rectify the problem.įirstly, check that all HMDI cables are seated correctly and fully into the back of the Roku and the TV set in question. Since such time, many Roku owners have been left frustrated as their set-top boxes have been rendered useless. #ROKU TV WON T PLAY SOUND UPDATE#It is believed that this issue started since a software update was released, which Roku devices ran automatically without the owners knowledge. Most complaints have surrounded the fact the bouncing Roku logo can be seen on restarting the Roku device, yet afterwards they cannot see the Home screen and are met by a black screen. In most cases, the owners were enjoying normal use of their Roku device, only for it to suddenly develop this problem. When activating, please use nbc.com/activate or nbc.com/nbcuniversalfamily/activate only.My Roku Has Sound But No Video (Black Screen)Ī very common problem that has started occurring amongst Roku owners is a lack of picture on their televisions sets, whilst still having regular sound. For trouble with that page, clear browser data or cache. When activating, please use nbc.com/activate only on computers or mobile devices. ![]()
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